Our People: Kim Huong (Karen), Country Manager, Kuoni Tumlare

MY DAY-TO-DAY

Smooth communication, strategic business planning, and execution

Leading and Driving business in Vietnam (Ho Chi Minh & Hanoi) and Indochina (Cambodia, Myanmar & Laos), my daily role involves ensuring smooth communication, strategic business planning, and execution with each sales team and agents in the market. I motivate the team to work well together, enhance a “can-do” attitude toward challenges, and seek better solutions for tours from Vietnam to Europe. Delivering on our commitment to achieve sales targets and margin contributions is paramount to our success and maintaining strong relationships with our partners and clients.

WHY TRAVEL?

“Doing What You Love is Freedom. Loving What You Do is Happiness”

One’s daily work and activities should never become monotonous. The job doesn’t remain the same for years and years in this dynamic industry. In truth, the experience is something new every single day, in every moment shared with teammates, and in every solution provided to customers. Embracing the variety and dynamism inherent in this role ensures that no two days are ever the same.

 

WHY KUONI TUMLARE?

Full Transparency and Mutual Respect

We have clear direction and transparent expectations shared by the company’s leadership team with mutual respect, understanding and support from line managers and colleagues across the globe.

What excites me most about working at Kuoni Tumlare for the past 13 years is that I haven't been doing the same job for many years. Each year brings new experiences and shared moments. We've shared both the good and not-so-good times together, always with positive energy and attitude.

CORE VALUE

Respect: Respect is Earned. Honesty is Appreciated. Trust is Gained. Loyalty is Returned

Dwight D. Eisenhower said; "By mutual respect, understanding, and goodwill, we can find acceptable solutions to any problems which exist or may arise between us." This highlights the importance of mutual respect and trust. We strive to earn mutual respect from the team and trust from our clients/customers in the market.

PROUDEST MOMENT

Never Give Up and Never Stop Learning

Finally, I have achieved my goal of obtaining a Master's Degree at the age of 40! It took me 16 years to return to school after graduating with my Bachelor's Degree in 2005. I am grateful to my family, loved ones, managers, and teammates for their support throughout this journey. I am immensely proud of this accomplishment!

 

FAVOURITE DESTINATION

Paris: A Place with Memories

It's really difficult to choose just one destination because each place offers unique moments and experiences, and it also depends on with whom you're travelling. Personally, I find the beauty and wonder of cities and countries across Europe and Asia incomparable.

However, if I had to pick one, France, especially Paris, holds a special place in my heart. They've provided me with countless incredible moments and memories, especially during my one-year stay for my Master's degree.