Kuoni Tumlare Redefines Destination Management to Connect Cultures and Elevate Travel Experiences Worldwide

8 November 2024 — Kuoni Tumlare is one of the most established Destination Management Companies in the world. It is a key subsidiary under the flagship of JTB (Japan Travel Bureau) Corporation.  

JTB is one of the largest and most diversified travel groups in the world, headquartered in Japan and has various business entities that provide a full range of travel services to our customers. 

Following a legacy built on fostering connections across cultures, Kuoni Tumlare is a trusted B2B partner, known for its innovative travel and event services that create meaningful value for partners and society. 

A Diverse Portfolio Rooted in Experience and Innovation 

Leveraging over 100 years in destination management, Kuoni Tumlare offers a broad spectrum of services. From series tours, technical visits, and educational experiences to Japan-specialist consulting, the company provides premium services for congresses, meetings, incentives, conferences, exhibitions (MICE) and sports hospitality. 

Transformation Post-COVID-19 

In response to the pandemic, Kuoni Tumlare has accelerated its shift towards high-end, personalised services in business and MICE. With renewed emphasis on flexibility, sustainability, and immersive local experiences, Kuoni Tumlare has successfully maintained its industry leadership, adapting to new trends in corporate and group travel. 

Kuoni Tumlare's Key Business areas: 

1. Kuoni Tumlare Destination Management (DMC): Each Kuoni Tumlare DMC delivers customised travel solutions, drawing on local insights for group and individual leisure travel, and corporate clients worldwide. 
2. Kuoni Tumlare Congress: Specialises in organising large-scale international congresses, particularly in the medical, scientific, and academic sectors, managing all logistics, delegate engagement and housing for large-scale events. 
3. Kuoni Tumlare Meetings & Events: Offers bespoke services for corporate meetings, incentives, conferences, and events, including product launches, sports hospitality and special interest tours. 
4. JTB Meetings & Events: Provides specialised MICE, travel, promotions and a variety of business solutions worldwide tailored mainly for corporations originating from Japan, aligning experiences with client business objectives.  

These divisions cater to a diverse client base, from corporate groups and academic institutions to individual travellers and agencies, ensuring the highest quality in specialised destination services. 

The JTB Europe product portfolio also features MyBus excursions to various destinations, along with guaranteed departure tours designed and operated by our Seat-in-Coach specialists, including Europamundo Vacaciones and Landcruise.  

‘Think DMC’: Kuoni Tumlare’s Strategic Evolution 

Kuoni Tumlare’s transformation to “Think DMC” reflects a customer-centric approach with a renewed focus on innovation, operational agility, and local expertise. This initiative drives the company’s commitment to creating bespoke, value-driven experiences by understanding the unique needs of clients and delivering tailored solutions. Think DMC promotes efficiency through streamlined processes and cross-functional collaboration, positioning Kuoni Tumlare as a trusted advisor in the post-pandemic travel landscape. We bring Europe’s most inspiring locations to life in unforgettable ways. ‘With “Think DMC “we want to showcase the true essence of Europe, creating unforgettable experiences and memories tailor-made by our local experts for our loyal customers.’ says Kuoni Tumlare’s Chief Operating Officer, Marco Russi. 

A Vision for Future Growth 

Looking ahead, Kuoni Tumlare aims to strengthen its presence through geographical expansion from Europe to worldwide, destination development, and a commitment to operational excellence. With a focus on sustainable growth, the company envisions a brighter future as it continues to redefine destination management and elevate travel and event experiences for partners and clients worldwide. 

Kuoni Tumlare’s CEO, Goro Kido says; ‘We place the highest value on the trust we have built with our business partners and destinations. Moving forward, we will continue to work alongside our partners to foster connections among people, primarily in Europe, bridging travellers with destinations, people with people and business with business around the world. Through these efforts, we are committed to contributing to a more peaceful, healthy, and sustainable society.’ 

About Kuoni Tumlare  

Kuoni Tumlare is a destination management company that is part of a Global DMC Network by JTB, with unrivalled local destination knowledge and rich expertise - setting it apart and driving it in pursuit of the original purpose that inspired the founders over a century ago: to foster connections across cultures.   

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours and Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.