Innovation through Tailored Digital Tools
Our digital tools have been created specifically for our wide range of partners and are anchored in our commitment and belief to make tools that truly benefit end-users and create positive change through innovation.
Innovation is one of our Values and an integral part of our strategy and is displayed in our commitment to introduce digital tools to complement our award-winning destination and travel solutions.
We achieve this through our ever-evolving ‘Partners’ eco-system. The ‘Partners’ platform is currently in service for our valued suppliers and committed tour leaders that support our travellers in person during their trip. We look forward to releasing the latest extension to ‘Partners’ later this year, which is tailored to our customers!
The ‘Partners’ applications help our partners focus on what they do best – delivering great services and experiences to travellers.
‘Partners’ is completely free to users and is designed in a human-centric way, meaning it is very intuitive, simple and accessible, but also, it will continue to evolve based on their needs – bringing them all the information and features partners of Kuoni Tumlare could ever want.
‘Partners’ for Suppliers
For our suppliers that deliver exquisite services to travellers during their trip – such as restaurants, guides, transport providers, hotels, galleries, museums and more – we have the dedicated online ‘Partners’ portal that brings the latest information to our suppliers, at any time.
They can respond to bookings in a single click and send us important details within each booking, saving them time and effort when corresponding with us.
This platform provides a myriad of features:
- Quick responses – by providing simple response buttons and having all the information in one place, we’ve made the booking process super-efficient for our partners.
- Self-service information – partners can find the answers to their questions and information they need easily, anytime in the portal.
- Paper-free confirmed bookings – our partners do not need to print confirmed bookings from emails any longer, as they now have them available conveniently online.
- Automation – by introducing features in ‘Partners’, we’ve been able to automate several processes that not only save time but actual energy, contributing towards a greener future. Learn more about our digital tool for suppliers: kuonitumlare.com/supplier-web-app
- Existing suppliers can sign up to ‘Partners’ in a few steps online at partners.kuonitumlare.com/sign-up.
‘Partners’ for Tour Leaders
Our tool for our fantastic tour leaders and escorts who join our travellers during their trip enables them to go paper-free, by using a custom-made mobile application.
Tour leaders can run their tour with confidence knowing, the application has all their needs in one place.
The mobile application provides a wide range of features:
- Paper-free itineraries – no more printed itineraries that get wet in the rain. Their digital itinerary saves costs and most importantly makes a positive impact to combat deforestation.
- Always up-to-date – ready for anything, the application's digital itinerary updates in real-time with the latest information
- Support enabled – service provider and customer support contacts are available in the application, including chat-like messaging support, meaning it’s quick and easy to stay connected.
- Available both online and offline – the app adapts to times when our tour leaders may not have Wi-Fi or connectivity, with offline itinerary and vouchers, there is no impact on the tour.
Kuoni Tumlare Is…
- Prepared for the future
Committed to leading the way and setting best practices in our industry, we continually drive innovation to bring positive impact to our business, our partners and society at large.
- Enhancing the experience for our partners
Our passion for delivering digital tools that are centred on problem-solving and the needs of our specific users means that the ‘Partners’ eco-system and future digital products by Kuoni Tumlare will forever enhance our partners’ experience whilst working with us.
- Sustainability and ecologically focused
Our digital tools are designed with sustainability in mind. We’re working hard with partners to reduce ecological impact and promote green options; this includes motivating them to use our tools to optimise our efforts.
- Committed to great experiences for travellers
Our travellers are the heart and soul of Kuoni Tumlare; customer satisfaction is essential for our business success. This is why we are committed to continuous improvement and development, to streamlining and optimising the way we work with our partners, and to delivering impactful digital solutions.
Our Digital Tools
